Accelerated Connections is proud to announce that as of Monday November 14th 2011, standard technical support hours will be extended to be 8:00am - Midnight, Monday to Friday, with additional coverage on weekends from 9:00am - 5:00pm EST. Emergency on-call support remains available during afterhours periods. This addition has effectively increased immediate support coverage by 45% during weekdays.
Latest News & Announcements
Support Hours Extended
- 08 November 2011
Network Status is ONLINE
- 11 July 2011
Accelerated Connections is committed to the continual improvement of it's products and services to it's nationwide portfolio of enterprise clientele. One of the ways in which ACI improves on it's existing services is to offer complimentary value-added features free of charge. As part of these add-ons, ACI has launched a comprehensive Network Status page, which clearly outlines current data, voice and co-location network alarms, including a complete list of upcoming maintenance as required.
This new tool will help both our direct clients and reseller network keep track of any network downtime in one quick and simple click. In addition to the network status page, ACI will continue to send appropriate alert emails for all network outages and / or scheduled maintenance periods. If you are a current client, and would like to be added to our emergency notification email list, please contact us with your request.
New Website Launched
- 03 March 2011
Accelerated Connections is proud to announce the launch of their new website for Summer 2011. Kerrye Gordon, Director of Business Development notes that the site dramatically helps to promote ACI's diverse range of both Data and Voice solutions. "I'm elated that we have developed an excellent gateway for both current and future clients to obtain the information, tools and resources they need. Our new portal will be an invaluable resource and I am excited to see it grow" notes Gordon.
In addition to extensive information on all products and services, ACI's new website now incorporates it's enterprise voice platform, previously known as HIP Communications. The ACI Voice network provides unparalleled features, scalability and functionality for users worldwide, supported by the industry leading Broadsoft platform. Dedicated sections are provided for visitors to learn about all components of ACI's voice network, including case studies to highlight some of ACI's customized and dedicated soltutions filling precise client needs!
Continuing in their dedication to client satisfaction, ACI has developed a suite of customized tools for it's clients and resellers to utilize as part of their services, and integrated these into their website launch. To request more information on ACI's website launch, their complete suite of service offerings or how a customized solution can be tailored to your business needs, please do so through the information request form, or by calling 416-637-3432.
